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Your Support Team

Our team will help you through the Rating process.

We understand the time and energy it takes to go through the Rating process. We’ll surround you with a team for support along the way.

Licensed child care programs taking the Building Quality or Full-Rating Pathway are assigned a Quality Coach and Professional Development Advisor (PDA).

Are you a licensed accredited child care, Head Start, ECSE, or Public School Pre-Kindergarten program? You may be eligible for the Accelerated Pathway. Visit our Accelerated Pathway FAQs for more information.


Quality Coach

  • Your Quality Coach is your partner. Coaches help you prepare for a Rating by answering questions and giving you support.
  • You are the expert of your program. With years of child care experience and education, your Coach is a Parent Aware expert who will help you make informed choices and complete tasks.


 Professional Development Advisor (PDA)

  • Your PDA will help you:
    • Determine trainings that may already count toward your Parent Aware Rating.
    • Select additional trainings that fit your schedule and meet Rating requirements.
    • Answer your questions about training.

Get Started

Recruiters are here to answer your questions and start you on the journey to a Rating.

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