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Your Support Team

Our team will help you through the Rating process.

We understand the time and energy it takes to go through the Rating process. We’ll surround you with a team for support along the way.

Licensed child care programs participating in the Full-Rating Pathway are assigned a Parent Aware Quality Coach and Professional Development Advisor (PDA) once they have applied to participate in Parent Aware.

Are you a licensed accredited child care program or Public School Pre-Kindergarten program? You may be eligible for the Accelerated Pathway. Visit our Accelerated Pathway FAQs for more information about the support team that is available to you.


Parent Aware Quality Coach

  • Your Parent Aware Quality Coach is your partner. Coaches help you prepare for a Rating by answering questions and giving you support.
  • You are the expert of your program. With years of child care experience and education, your Coach is a Parent Aware expert who will help you make informed choices, complete tasks, and explore quality improvement practices.


 Professional Development Advisor (PDA)

  • Professional Development Advisors work with you to help you plan for and accomplish your professional development goals.
  • Your PDA will help you:
    • Determine trainings that may already count toward your Parent Aware Rating.
    • Select additional trainings that fit your schedule and meet Rating requirements.
    • Answer your questions about training.
    • Create a professional development plan.

Get Started

Recruiters are here to answer your questions and start you on the journey to a Rating.

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